Thank you for choosing Bauqua.
This guide explains how to properly prepare, install, and commission your AMBER wood-fired hot tub to ensure safe operation and long-term durability.
Please read this guide carefully before delivery.
The hot tub must be installed on a solid, level, load-bearing, and stable surface capable of supporting its full weight when filled.
We recommend installing your hot tub on a reinforced concrete slab with a minimum thickness of 100–150 mm. The slab must be fully cured before installation and level within ±10 mm across the entire footprint.
Reinforced structural Wood decking may also be suitable, provided it is properly engineered to support the total filled weight of the hot tub, including water and bathers. If there is any uncertainty regarding load capacity, the structure should be assessed by a qualified professional.
Professional hot-tub base panels designed specifically for high-load outdoor installations can also be used.
When filled with water, your hot tub may weigh approximately 1400 – 2000 kg, depending on the model and water volume.
If you are unsure whether your chosen surface can support this weight, we strongly recommend consulting a builder or structural specialist before installation.
Improper support may void the warranty, cause structural damage, and result in unsafe operation.
Choose a location that provides at least 50 cm of clearance around the hot tub to allow for ventilation and maintenance access. The chimney must have clear vertical space above it, free from overhangs or obstructions.
Ensure the tub is positioned at a safe distance from walls, fences, and any combustible materials. Proper airflow around the stove and chimney is essential for safe operation.
Avoid installing the hot tub directly beneath low roofs, dense tree cover, or inside enclosed structures unless adequate ventilation is ensured.
Before placing your order, please ensure that the installation location is accessible for delivery. There should be sufficient gate and pathway width, a clear route from the unloading point to the final installation area, and no overhead obstructions that could interfere with handling.
The ground between the unloading point and the installation area should be stable and suitable for pallet transport.
If a crane, forklift, or other specialised equipment is required due to restricted access, this must be arranged in advance and may involve additional cost.
On the day of delivery, carefully inspect the packaging before signing for the shipment. Any visible transport damage should be reported immediately.
Ensure a responsible adult is present to receive the product and confirm its condition.
Once delivered, position the hot tub carefully onto the prepared base. The unit must sit evenly and securely without rocking or twisting.
Insert the chimney elbow fully into the stove outlet. Push it in until it firmly touches the metal stoves part. The elbow must sit completely flush against the stove to ensure proper sealing and safe operation.
Position the chimney holder and align it horizontally with the heat protection shield (chimney guard). Ensure the mounting holes of the holder align with the pre-drilled holes in the heat protection. Secure the holder using the two provided screws. Tighten firmly to prevent movement.
Connect the chimney pipe sections securely. Ensure each section fits tightly and sits straight. All connections must be properly aligned, fully inserted, stable and secured
A correctly aligned chimney improves draft performance and prevents smoke leakage.
Install the rain cap on top of the final chimney section as provided. The rain cap protects the chimney from rain and debris. Helps maintain proper airflow make sure it is firmly secured.
The drink table is mounted using four screws, the srcew location is pre-drilled inside the table holder.
Choose the desired location around the tub. The drink table can be installed in the position that suits your preference and access. Insert the four screws into the pre-drilled holes. Make sure the table sits leveled and tighten all screws securely.
Hot tub includes electrical components such as hydromassage system, airbubble massage sustem, LED lighting, it is supplied with a 3-meter power cable and standard 230V plug.
The unit can be connected to a suitable 230V household socket. The outlet should be suitable for outdoor use or installed in a weather-protected location.
If your hot tub includes an antifrost system or filtration unit, follow the specific electrical and operating instructions provided with those components. Before switching on any electrical system, confirm that connections are secure and water circulation is functioning correctly. Operate the filtration system according to the recommended maintenance schedule.
Before lighting the stove for the first time make sure to close the drain valve completely. Fill the tub with clean water to the recommended leveI inspect for any visible leaks. And make sure that every nozzle/hole in the tub is fully submerged in water.
Never light the stove unless the tub is filled with water.
Use only dry, untreated firewood. Begin with a small fire and gradually increase intensity. Monitor the water temperature during heating and avoid exceeding the recommended maximum temperature. Every 15-30 Minutes make sure to mix the watter so the temperature spreads evenly you can do this by turning hydromassage system for few minutes. Heating time typically ranges between 1.5 and 3 hours depending on weather conditions and water volume. The stove must never be left unattended while actively heating.
When draining the hot tub, allow the water to cool completely before opening the drain outlet. Before draining make sure the stove is fully extinguished, completely cold, and free of any embers before draining the tub. Failure to do so may cause serious damage to the stove and fiberglass insert and will void the warranty.
Direct the water to an appropriate drainage area. Avoid draining hot water directly onto delicate surfaces, plants, or grass.
To maintain performance and longevity:
Keep the insulated lid on when not in use
Maintain the exterior wood according to care instructions
Clean the stove regularly
Inspect chimney connections periodically
Check seals annually
Natural changes in wood colour and appearance over time are normal and do not affect structural performance.
Always operate the hot tub responsibly.
Never use the stove without water inside the tub. Children should never use the hot tub unsupervised. Use caution when entering and exiting, as surfaces may become slippery or hot. While the stove is burning it should always be supervised.
Warranty coverage applies only when:
The instaliation platform meets required specifications
Installation instructions are followed
The stove is operated according to the manual
Improper installation, modification, or misuse may void warranty coverage.
If you have questions before or after installation, please contact our support team.
When requesting assistance, provide your order number and model details. Including photos will help us resolve technical questions more efficiently.
We are committed to ensuring your hot tub performs safely and reliably for years to come.
Tell us about your plans and we will prepare a personalised recommendation.
We typically respond within 24 hours.
Tell us about your plans and we will prepare a personalised recommendation.
We typically respond within 24 hours.
